We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
ребёнку понравилось хороший продавец
Tres bonne qualité
Очень классная подушка, пришла быстро за 10 дней.
So this is the cutes pillow ever I love it. It got here fast. My only complain is the fact that it had a hole Its small but nothing that cant be fix.
Really fast shipping det
Pillow took 18 number, only now decided to write. Order came for 15 days, store fast sent parcel, for which he is a huge plus! Pillow came in good condition, initially thought that that would be a little more, but now I can't even imagine it in different size X) Material soft, pleasant to the touch, very convenient hugging. Clear picture and very cute! Just think that interior cushion will be different, but it did not spoiled. Pillow double sided, sewn well. The delivered goods consistent with the picture! Thank you very much for such a lovely pillow with вайфу! Each day it is overjoyed, and always want hugging this soft muffin with cinnamon>: S (Will still have to order!) Love her boy and hope that these reviews it will more order!!
Kawaiiiiii!!! Beautiful, great quality, soft, thank you
oh, it is so cute and soft, i love it ≧◡≦)
product is just as pictured. Very nice quality image. good fabric and very soft but well stuffed! it is very cuddly. very happy with my purchase. He is very cute! double sided image for double cuteness!
Es un muy buen producto con una buena calidad, ha tardado una semana y media en llegarme.
They're soft and really big!! Love them!!
just like the picture! So fluffy and cute! I love it! The buyer was so nice and send my two purchase in two different package, thank you so much for that! And not just that, it was so fast! really, really happy! Everyone whos thinking about buy This plushie or any of their store, do it! they are amazing
looked just as in the picture and is nice and fluffy
amazing design, amazing colors, just perfect!
It looks even better then I imagined!
Very soft, well made, and cute! Love it!!